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Privacy Policy

Last updated: January 7, 2026

Aspire Meds Online LLC ("Aspire Meds Online," "we," "us," or "our") values your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use the aspiremedsonline.com website (the "Website").

Aspire Meds Online LLC is a corporation formed in the State of Florida, United States.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Website.

Information We Collect

We collect information that you voluntarily provide to us through the Website, including:

  • Identifying Information: such as your name and contact details
  • Protected Health Information (PHI): health-related information you provide, which may be protected under the Health Insurance Portability and Accountability Act (HIPAA)

How We Use Your Information

We may use your information for purposes including, but not limited to:

  • Analytics and website performance
  • Enforcing our Terms of Service
  • Marketing and advertising
  • Surveys and promotions
  • Providing services and customer support
  • Processing payments and financing
  • Resolving disputes and verifying information
  • Providing treatment and related healthcare services
  • Billing, operational, and administrative purposes

We do not use or disclose PHI for purposes other than those listed above unless permitted or required by law.

Cookies

We use cookies and similar technologies to improve your experience, including to:

  • Analyze website traffic and usage
  • Understand interactions with advertisements
  • Remember preferences and sessions
  • Improve website functionality

You may disable cookies through your browser settings, though some features of the Website may not function properly.

SMS Privacy Policy

This section describes how Aspire Meds Online uses and protects mobile phone information for SMS communications.

1. Use of Mobile Numbers

Your mobile phone number will never be shared, sold, or rented to third parties for their marketing purposes.

2. Consent to Receive SMS Messages

By providing your mobile phone number and affirmatively opting in through our website forms by checking an SMS consent checkbox, you provide your express written consent to receive SMS messages from Aspire Meds Online.

Consent to receive SMS messages is not a condition of purchase.

3. Purpose of SMS Communications

By opting in, you may receive SMS messages related to:

  • Appointment reminders
  • Account notifications
  • Health-related alerts
  • Service updates
  • Promotional or marketing messages

4. Message Frequency

Message frequency may vary depending on your interaction with Aspire Meds Online. You may receive up to four (4) messages per week.

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Aspire Meds Online is not responsible for any carrier charges incurred.

6. Opting Out and Help

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

7. How Users Opt In

Users opt in to receive SMS messages by submitting their mobile phone number through our website forms and explicitly checking an SMS consent checkbox that includes links to this Privacy Policy and our Terms & Conditions.

8. Security of Mobile Information

We use reasonable administrative, technical, and physical safeguards to protect your mobile information from unauthorized access, use, or disclosure.

9. 10DLC Compliance

Aspire Meds Online uses 10-digit long code (10DLC) SMS technology to send messages to U.S. phone numbers. Your mobile number is used solely for communications related to our services, including appointment reminders, operational notifications, and promotional messages.

We comply with applicable carrier requirements and do not share mobile information with third parties for marketing purposes.

Your Rights Under HIPAA

You have the right to:

  • Access your medical records
  • Request corrections
  • Request confidential communications
  • Limit certain uses or disclosures
  • Receive an accounting of disclosures
  • File a complaint regarding privacy concerns

For details on exercising these rights, please contact us.

Children's Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Analytics Programs

We use Google Analytics to understand Website usage. You may opt out at: https://tools.google.com/dlpage/gaoptout/

How We Protect Your Information

We implement industry-standard safeguards to protect your personal and health information and comply with HIPAA requirements.

Filing a Complaint

If you believe your privacy rights have been violated, you may contact us or file a complaint with the U.S. Department of Health and Human Services (HHS):

We will not retaliate against you for filing a complaint.

Contact Person

For questions regarding this Privacy Policy, please contact our Privacy Officer:

  • Dr. Chris Van Smith
  • Phone: 904-560-6328

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Questions

If you have any questions, please contact us at derik@aspiremedsonline.com.